My daughter bought me swimming trunks as a gift. One size to small. Wanted to exchange for a larger, correct size but refused as she exceeded 7 days from purchase! All tags etc still on item. Did not want a refund only correct size, refused point blank. Poor customer service that has resulted in my ...
I saw a dress at Rosebank's Big Blue, but unavailable in my size. The lady phoned Brooklyn branch with luck and arranged that they will keep it for me. They didn't tell us it was damaged and I drove all the way to Brooklyn to buy the dress. I asked the lady for discount and was told that the ...
2 ladies ignored me flat when standing at check out counter for 10 minutes (it was not busy & they were standing right in front of me), when I asked for assistance, I was laughed at and ridiculed while trying to make payment. My friend witnessed this, she said she could not believe it & I ...
The ladies at the above store are without a doubt some of the friendliest and most helpful I have ever encountered. In an age when we accept mediocre or nonexistent service as a norm, they are a breath of fresh air. I normally shop at Clearwater but will definitely be using this branch in future. ...
I happened to accompany a friend to Big Blue in Clear Water Mall (JHB). I have never experienced such immaculate service. The staff there are not sales people, they are fashion consultants, resolving your clothing challenges for the particular event or purpose for which the clothes are required. ...
Sadly I forgot to get the young gentleman's name. I was looking for t-shirts that were going to be gifts for family in New Zealand. I was looking for "African flavour". He pulled almost every t-shirt out for me too look at whilst I ummed and aahed. Not once did he show any signs of ...