I want to express my deep disappointment in Bestmed's handling of claims and lack of transparency. I have been a Bestmed client for almost 3 years now, never missing a payment and not submitting any major claims until recently. Recently I had a knee operation and obtained full authorisation from ...
In 2013 My wife and myself had to go for blood tests at Pathcare. The doctor completed the forms for authorisation @ Prime cure. Needless to say - a few months down the line, pathcare has not been paid and they want to hand us over to attorneys. I have spoken with best med and prime cure and they ...
Firstly after cancellation a person needs to wait 5 months for any Savings amount to be paid out. This is totally unacceptable for huge company. Thereafter the amount which I was advised on was R1078 then I receive an email informing me the amount paid out will be R471.18. When you phone into the ...
So last year July I took my son for circumcision. The Dr called Bestmed to get the authorization number. Once the authorization was obtained, I then took him in to Louis Pasteur hospital. The option I had on my medical was Primecure, so once all was done, the Dr sent a claim to Primecure. Primecure ...
I received an account from my Dr's rooms with an outstanding amount that wasn't paid. when i phoned Primecure after been chucked back & forth a Kind man Edwin informed me that my son is not on the dr rooms (which i've been on since i've had the medical aid since 2009) which is why the claims ...
It is always too easy to complain and never congratulate when needed. At the beginning of the month, I did not realise that I had insufficient funds in my bank account for my debit orders and as a result, my premium for bestmed did not go through. I notified bestmed and made a deposit into their ...