Spoke to Sowayba, apparently there is still some information missing after 2nd time I submitted this claim. Been submitting since the 5 December 2013, almost a month, and still have to waite for my money another month or maybe never because of Bankmed's incompetence. Cannot understand in this world ...
I called the calims department before my daughter went in for surgery, confirming they will pay the shortfall as the doctor charges over the scale of benefits. Now when it's time to claim, they reject it, yet I have over R30 000 in savings. Now we know why doctors do not want to claim, we got ...
Please explain why over the past few years there was pathology under insured benefit, this year this isn't so. Why must I pay R4444 for my family and I for Comprehensive package when the pathology tests are paid from my savings portion? This is a rip-off. So if there are no funds left in my savings ...
I have been experiencing problems with Bankmed for some time now. I have over R30 000 in my savings which they will not refund, not even part of it. When I call to confirm that they will pay for amounts in access or admissions, etc, they too eager to say "yes", pay and send us proof, but ...
I have resorted to submitting my medical aid claims via Hello peter instead of getting the doctors to invoice /bankmed, because this is the only way to get them paid these days. On the 19/11/2013 the Authorisations clerk called the authorisations dept and requested authorisation for an emergency CT ...
I having being begging to have more doctors in the Actonville area and this is the response I get again from BankMed Care-Cross. I have explain this before and many time to your team that in the Actonville area there is over 10 doctors that are operating in this area. My requests always gets ...