Its been over a month and claims from providers and myself have not been settled. I am receiving threatening letters from providers and would like to know when bankmed will be refunding the providers and myself. Please refer to all the emails sent to your claims department for context. If you are ...
After 8 years i finally decide to have my second baby. So excited that finally i can use my medical aid for something. My biggest mistake ever, i should have done my research first! Since day one i have had issues with Bankmed Claims. Either they do not pay the claims and wait for me to follow up. ...
I want a good explanation why my accounts are not being paid I have requested several times for someone to phone but yet they are hiding behind the e-mails and pathetic jargons that does not make sense can the CEO bring light to this situation because this service is pathetic. Not a joy being a ...
I was planning to add my mother to my medical aid but was told that she would not have benefits for 3 months and her premium would be loaded by 25%. Why? My mother worked for and belonged to a medical aid for her entire life. Currently she is a member of Fedhealth - why in 's creation would her ...
This is my second complaint about the service I have received from Bankmed in only 1 month. I have had an ongoing claim query since 2 October that is STILL not resolved. Firstly Bankmed messed up the claim in that they processed 5 amounts, 3 of which were for services back in 2012 when I was not ...
My mom had a liver transplant last year June and to date we still have numerous accounts outstanding depsite being in constant contact with bankmed. Emails and telephone calls have been of no help, and we were advised that there is no way to log a complaint with you. -Portion of Stevens and ...