For the last two years i have been having excruciating pain in my back and the chest. Previous stays at the hospital proved to be unsuccessful due to restrictions placed by Bankmed. The proper diagnosis was never reached. However in September 2013 the pain in my back was so bad that i had to bend ...
Absolutely no response from bankmed, i was never informed that i would have to pay in R17000 for an operation. They gave authorization and all they can tell me is that they told the hospital to tell me of the amount i would have to pay. Wich i was never informed about. I have already payed the ...
Back and forth emails for 3 weeks. Refund supposedly due on 15th November as per the email sent. To date there has been no response even after a compliant email was sent. The email was delivered and read. Absolutely poor and disappointing service as even if the payment was delayed, i should have ...
It has been a pleasure dealing with Neyo Dudley on a recent enquiry. He is professional, efficient and knowledgable. He would constantly call me and update me on the status of my enquiry and really went the extra mile to get it resolved. May he get the recognition he deserves. Bankmed needs more ...
I submitted a claim to Bankmed on 24/10 via email and received a request for a fully specified account in order to process the claim. I obtained the fully specified account and submitted accordingly. Thereafter, I received 6 responses from Bankmed for the fully specified account. On each occasion, ...
I dont see why Bankmed has a BabyAndMe product if i cant claim from it? You only seem to process all claims against my savings. Doctor is still waiting for payment from August... and the only response i get from Bankmed is that claims will be processed in 2 weeks time. Wish i had a choice for ...