I just think to waite over a month for my claim to be rejected is totally ridiculous. All the doctors expect us to pay cash because Bankmed takes forever to pay back if they ever do. I cannot understand in this day and age that there turnaround time for everything, even to send their requirements ...
I have now emailed an account together with my proof of payment 3 times to Bankmed and am still waiting for a response. I have also sent in excess of 10 emails asking for email addresses of the CEO and the Complaints Dept - surprise surprise I am still waiting for them. Bankmed used to give ...
I have problems claiming from my the medical aid. THis is a new problem, as my claims have previously been attended to diligently. The call centre and management seem intent on delaying tactics and coming up with new requirements. The latest rejection was based on incorrect information, when i ...
I changed my membership option from comprehensive to PLUS. today I went to fetch my monthly chronic medication to be informed that I have resigned from Bankmed. Can this issue be resolved asap as I have run out of chronic medication. This also means I cannot log into the Bankmed app. I also wanted ...
I am trying to call Bankmed, Claims department to enquire on a claim that was not paid to a supplier. I have been phoning the Bankmed number and selecting the correct option, however, 3 times i was directed to Momentum Mulitplier and they have been transferring me around with no solution. Can you ...
With reference to my previous complaint, I don't know when Carecross resolved the matter as to my knowledge the matter is still being attended to. Bankmed, please get the correct story from you service providers before closing matters. I am a client of Bankmed and not Carecross and I want Bankmed ...