Due to incompetence, a staff member on leave, I am waiting 3 weeks for a credit note, person doing the stand in job just does not answer e-mails or telephone. No one else seems to have the ability or authority to help me, or Denice from the store, who is the only one trying to help! ...
I phoned Autopage to ask them the outstanding balance to cancel my contract. I then paid the full outstanding balance, but Autopage continues to bill me for a device fee every month. ...
Autopage have yet again disapointed with customer service! After going into the store a week early to line up my upgrade, and ensure I wouldn't have to wait, Carol at Melrose tried her best to provide good service, but her hands were tied by her boss's/ head office! She made 3 queries on my upgrade ...
Took out a contract with Autopage hillcrest. Requested a copy of the contract and never received it. Contacted Autopage head office numerous times and emailed numerous times requesting a copy of the contract. I was informed that it would be sent in 24 hrs Four months later I still have not received ...
My contract phone was handed in on the 15th jan 2013 for a warranty repair to the speaker. It was apparently sent to JHB for repairs. After week 1 the contract holder called to find out the status of repair. She was told that the phone was still waiting for couriers to collect! Next day I called to ...
I have been experiencing a problem with my internet functionality on my phone. I returned to the Autopage at Craighall, where my contract resides, several times. Every time I am given a different reason why the issue persists and get told to wait a few days and the problem will be resolved. This ...