Hi I recently did a upgrade and choose the Nokia Asha 311. I received the phone but the phone was faulty. I called the call center and they advise that the courier will pick the phone up and send me a replacement. I advise the agent (Happiness) that i did not want to get the same phone but change ...
I made the mistake of upgrading my MTN contract with Autopage through their call center. BIG MISTAKE. This was done on the 13th Feb 2013.By this morning (25th Feb) and after numerous follow up calls (From me) I am still no wiser as to where, when or if I will ever get my phone. An even bigger ...
Good Morning, I have logged an enquiry in January regarding my account and to date have received no response from the above mentioned employee and her Team leader (Suzan). Her team leader promised to call me back on the 21/02/2013 and i am still waiting. She was so unhelpful and her attitude was ...
Have had problems with this phone from the start. They have sent me from pillar to post with this. Suggested I buy a new simcard R140 later still not working. Then phoned the tecbnicians at Head Office who tried a few online techniques and they confirmed that it was definately a handset fault. Went ...
Good morning Mr Adams would like to know how does he go about to cancel his contract, since he is paying for a simcard and not a phone, because to his knowledge and everyone else is that you paying for the phone. I think in cases like this you guys should inform your clients what they paying for ...
It started with a salesman calling up to upgrade our Data package. He was persistent and we decided to upgrade to a 2g Ipad Data Plan. This was around December 13, we waited to receive our package which arrived around the 19th. Upon opening it, they sent us the wrong sim card, I phoned and they ...