Why do i have to wait 14 working day for money that needs to be repaid to me... the debit order was cleared, and my money are currently in your account. you did'nt wait 14 days for my debitorder to be requested. spoken to patience at the call centre who ensured me i only wait 24 hours. just spoke ...
Please can a manager in the billing department phone me. i have spent over an hour on the phone with 3 different consultants of which none can help he out or give me a reference number. I have just revived my latest invoice and you have messed up the charge for my BES. this needs to be resolved ...
Hi, I bought a Nokia Asha 311 at the shop on 4th December 2012 for my wife. On using it after 12-13 days the phone starts freezing and it won't function properly as it has to be switched off and on again and again. I returned it to the shop to get it fixed and got it back in January. It started ...
I'm a conservative cell phone user, as my account history will show. Went overseas, came back to TWO HUGE CELL PHONE BILLS. To the point where I felt like running into the ocean. From their point of view, I used the data, I have to pay. From my point of view, I couldn't connect often enough to have ...
My 17/01/2013 has a new charge for Postage Fee, a charge that effectively changes my contract, of which I was never advised. Due to postage delays, I only saw this account a week ago. I phoned the call centre on 17 February and was informed that all clients were sent an sms regarding the new ...
Good Day, I have a serious billing dispute regarding my data package (number 082 653 3628) that I have taken out with Altech Autopage. I took out the contract sometime during July 2012. The contract came with a laptop and 2gigs a month all inclusive. For the first six months (July 2012 to November ...