Very disappointing service received from Altech Autopage. My Blackberry started to freeze, switch off by itself, starting giving grey screens with error messages on it. So my phone was picked up via courier services on the 23rd January 2013. When we phoned Altech on numerous occasions, we were ...
I recently upgraded my phone and took a 250MB data bundle to use on the smartphone. In the middle'ish of March it became evident that the 250mb was not going to be sufficient, so I contacted the call centre and did a 100mb bundle for the rest of the month and told them to increase my bundle to a ...
Twelve weeks later I am still without a phone whereby contract for repairs clearly states 6-8 weeks. In the 49 weeks we have had phone it has been in for repairs for 22 weeks. Surely this is breach of contract. Ria the one part owner now informs me I must sort out replacement of new phone myself. ...
I renewed my contract with Altech cellular in January 2013 and Opted for the Samsung Galaxy S3. In February I returned the phone as it was faulty. After much aggrevation and being messed around I was given a new Galaxy S3. I then wanted to upgrade the brand new un-opened phone to a galaxy note 2. I ...
A contract was taken in November 2012, the phone was switching off and returned in December but CPA was not honoured after they agreed to do a swop and asked me to bring the box in, Westwood did a 360 and refused to honour the CPA when I took the box in the next day. It then took one month to fix ...
Good day. I refer to a complaint I had on 27 March. I phoned in this morning to confirm on what package I am and apparantly it was not corrected to Anytime 200 as requested to Becky about 2 weeks ago??? The lady told me this will only be done IN AUGUST "WHEN I AM DUE FOR UPGRADE"??!!! ...