Lost my phone, insurance claim was handled quick. Replacement phone was provide to phone of my choice for being a loyal, merit based customer according to the excellent staff at Fin Rite insurance. Understood my query with the policy. On my way to pick up my new Z10. Thanks Guys, such a terrific ...
Over the last two weeks I have phoned in to the Call centre to rectify an error on their system regarding my cell phone account. Each time I am assured that the problem is sorted only to have to phone back again the next day or at the most two days. When I get justifiably irate, I am put on hold, ...
Autopage have outdone themselves with NO SERVICE AGAIN!!!..new phone just went blank, ...took itin to their clearwater branch... told it was under 6 months garantee..returned phone with ALL accessories, this doublechecked with branch manager... this is 4 WEEKS AGO... now this is list of excuses ...
Following my previous report where Autopage did not get my phone repaired, they returned the phone to me without doing anything. On my next statement, I was debited R290 and had to call in to find out that it was for a "repair" to this phone that was never repaired. I received no quote, ...
I have upgraded a month ago, and the salesperson at Autopage sold me a contract, with additional 1gb data and unlimited bbm to replace the current BIS. Not only was the 1gb data not loaded, but he also to me about unlimited bbm. Apparently unlimited bbm at Autopage means unlimited to end of May ...
Our Acer Laptop, which is on contract and still under warranty, went in for repairs on the 24th of February 2013. The laptop was not starting up. Autopage is unable to give answers as to what the status is on the laptop. 7 weeks is an unacceptable turn around time for a repair. Last year we had a ...