Phoned in for a new contract on 6 January 2014 call ended 15:27, was approved and everything, received cellphone on the 14 Jan. Phone/Sim is still is not active up until today 21.01.2014!!! Spoke to over 20 people Tersia, Stanton, Trueman, Clive is the one that went the extra mile for me besides ...
I have an account with Autopage, on the 29th of Dec 2013 i recived an sms that my line has been soft lock and the amount was R316. i went to a store to find out if i can increase my monthly limit (westgate Mall) and the guy assisted me to make it R 400 . to my surprise on the 2nd of Jan there was a ...
I have dealt with Autopage a number of times of the past few years and been appalled by their service every time. This last issue is the last I will have from Autopage as I will never deal with them again. I have dealt with rude. uneducated, clueless customer service agents for the last time. ...
The new Altech modem is not compatible with my laptop. Took it back twice, they couldn, t get it right. would also not cancel the contract. Got a call from Marco, stating that they would pay for my upgrade, as well as my continuing expenses, but he is obviously not prepared to put that in writing ...
A while ago i couldn't pay my full bill due to unforeseen issues. I made a payment of more than half the bill, R350. What do they do? Suspend my account and charge me a 49 reconnection fee. I told them i would not pay that reconnection fee because I made arrangements with them. Last month I saw ...
Due to my credit card being my debit order did not go through, however I made a EFT payment of the full amount for November the 4th of December. The 6th I phoned the credit control department and they assured me that they have received the payment. A week later I received a sms that my account was ...