After 3 complains to customer care centre and email send to Autopage, this is how they help??? Did they even try to read and understand the email??? I need info on the charges on my account??? Phone customer care again, PLEASE? Good day there is subscription charges on my account and Stephanie from ...
I took out a new contract at autopage Menlyn and was assisted by Lebo who had an excellent attitude. As it turns out, she gave me the incorrect sim card. Fair enough, I returned to autopage where Chester, their team leader, started the reactivation on a new sim and told me that it would take 24 ...
My Blackberry 9380 got wet from rain in November 2013. I have insurance on phone. It started switching on and of by itself. On 30 November 2013 I send the phone in for repairs at Autopage Gezina City Pretoria. Work done by Brightpoint Africa on Job no: 9459148-12304252. Around 20 December 2013 I ...
After non-compliance to cancel my cell phone contract with effect 31 December 2013 on 31 October and 30 November 2013, I still did not get a revised invoice/pro-forma invoice like I requested on 7/8 January 2014. According to the last agent it isn't possible. How pathetic! It is absolutely ...
I recently upgraded to an iPhone 5S and agreed to a 1GB data bundle in place of the BES service. Keith Mushave at Greenstone loaded this, but something must have gone wrong. Only when I queried my very excessive bill the day it was sent, (the first since receiving the iPhone early December, did he ...
Was promised a call back on 17 January. No feedback as yet. This was a reply from my previous complaint. So don't think they take this seriously. ...