During December 2012 I was due for contract upgrading. I visit the local service provider and decided upon a contract which consist of two phones. A samsung and nokia asha was agree upon and my wife choose the Nokia. I asked for insurance on the phones and the sales lady specifically advise me that ...
You people have still not called me from my last complaint. In the meantime my 13 day old replacement handset is also faulty. No service and the proximity sensor does not work. That means the phone does its own thing when you put it against your ear. I will be contacting the ombudsman tomorrow ...
I ordered a new cellphone as an upgrade on my contract. i have been a customer of autopage for approx 20 years. i ordered the phone i wanted online, was told i would have it by the end of the week from Joburg office after 2 weeks i heard no response so i called in and was advised that the phone had ...
In February 2011 I port from Autopage (Cell C) to Vodacom after my contract expired. I phoned the local Autopage dealer in Potchefstroom and told them I want to port to Vodacom, and that my sister want to keep my existing number from Cell C. After we filled out the forms Autopage released my number ...
On 24 May I called Autopage. They've been charging me Blackberry fees despite me upgrading to an iPhone last Feb My SMS bundle was cancelled in 2011, they're still charging me. The agent said she'd request accounts dept reimburse me. 2 days later I get an SMS "reimbursed R102.77."The ...
Is this how you do business you get the sale and then the customer pays and doesn't get the device. After numerous complaints I am no closer to any closure on this issue, how do you sell deals which you know has no stock of the device... I am going to be paying for a upgrade but no device? All ...