I took out a data bundle on 26 June 2013 which was not processed due to a technical error, not noticed by them, I dialled the balance enquiry on the weekend to see |I have no data. So I am to be charged? R277, for the data used outside of a contract. I must wait until they have raised an invoice ...
I recently upgraded my contract to a Samsung S4 but i cant use it cos Altech cannot active my Twin call SIM Card for over a week. I got the micro sim on 30 June 2013. I then got an SMS on Monday, 01 July 2013 to confirm my Twin call SIM is active however that was not the case. It does not pick up a ...
Good day I cancelled my insurance last week because i do not understand why paying R95 a month if the insurance benefits were never explained to me, byut i need it to be re-activated after someone has expalined it to me! Today i phoned autopage Callcentre and Insurance Department morethan 50 times, ...
I regret renewing my contract with your company and I want to know what is the procedure for cancellation of services. What is advertised and explained to us when we take out a contract is completely inaccurate to how we are billed. Either the call center staff know more than the sales staff at the ...
My contract expired on the 6th of June, and we wished to cancel the contract and be migrated to prepaid. Although we gave the mandatory 1 months notice early May, we were told that the contract could only be migrated/cancelled on the 28 of June. Come 28 June no contract cancellation and no prepaid ...
I go into store to cancel a contract and do a return and take a new contract due to the fact that I was unhappy with certain network (cellc), 7days after contract was taken. This was returned as a CPA. 2weeks later I receive a statement being charged for 2months as no one in store cancelled my ...