At the begining of May, I upgraded from a Blackberry talk 100 to a Talk 200 which came with an iPhone 5 and I added on a 1 gig data bundle to it to cover the iPhone data use. I was lead to believe that the upgrade was affect immediately which is not the case, so I am being billed for the new phone ...
I had taken out a contract in Feb 2012 n assured of a 2yr warrant on my phone, BB Torch 9810. I experienced numerous problems with the phone n handed it in for repairs at the Gateway Branch on 5/5/13 n was told that it will take 3-6 weeks. To date (going OVER TWO MONTHS) I have not received my ...
So anyways, it was time for an upgrade. Out with the blackberry and a new Sony xperia z. Cancelled the BIS, and lowered the contract because i don't use my personal phone to call that much, more so for chats and emails. After acouple days I had used around 150mb of data (this being new to me ...
I upgraded to a Straight Up 200 in Feb 2013, the contract was activated on the 16/5/13, even though my contract included 500MB of data i only received 200MB therefore i was over charged for GPRS amounting to R545.50. I went in to Autopage Pavillion and spoke to Riaz who said this will be sorted ...
I am still awaiting for the customer services Lady to get back to me regarding the over charge on my data bill. I requested they investigate why the data rate was so high. Once again us consumers have to fit the bill, pay up front and then we will investigate and then they forget the issue ever ...
Message: Good Day I am so dissapointed in your services for the last few months and cant wait for my contract to finish with you guys!!! I had a debit order going from my account for years and all of a sudden a call centre agent phones me and offers me all these life style, my music, phone box ...