I regularly make calls or send SMS messages for work related purposes and for this reason I require ITEMISED BILLING in order to submit and be repaid. My request to Autopage was at first met with everyone I spoke to from customer services with promises of sending through the request to the Accounts ...
WHAT AUTOPAGE DID: 1. Took 2 weeks to activate SIM card on 2nd contract and billed for full period extra unknown charges. 2. Contract also incorectly billed: Applied for and received a Samsung S3, but got billed for an S4. 2. Emailed responsible person, whom confirmed on 5 Aug in writing they ...
I called Autopage now 1 month before expiry to cancel my contract which ends on the 17th September 2013, they told me they can only cancel my contract on the 14 October as the MTN system only allows to cancel on the 14th of the month!!! that is a whole month extra I will have to pay after my ...
In May/June, after being on my contract for more than 12 months where my debit order goes off diligently, their "system" changed by banking details which means my account was not paid. Someone from there phoned me and informed, so I did an EFT and sent proof. Two days later, phone was cut ...
I bought a blackberry from altech 2 years ago, about 3 months ago the I've been experiencing some major problems with the blackberry. I've taken it into the Gateway branch on 22 june 2013 and haven't heard anything from them since and its not 20 August 2013 Ive tired calling them numerous time they ...
In June i paid my account in full and faxed proof of payment twice as per the request of the call center. Autopage suspended my line even though i made the payment and sent proof of payment. So the line was reinstated and i spoke to the people in accounts and they said it was fine to pay the normal ...