To whom may I concern I have booked in my phone (samsung Ace s5830) on the 13 June 2013 till now 21 August 2013, i still haven't received my phone, it has been 10 weeks. I have insurance and warranty for this phone but they told me that I should wait, when must i wait until? half a year? 1 year? or ...
I got my upgraded iPhone 5 on the 10th of April 2013 delivered to my home through Autopage. On the 26th April I had to do a sim swop and use my old iPhone again, the new one's screen died that morning. We took it to the Irene branch and they said they would send it to head office. I am currently ...
At the beginning of August I requested my upgrade be processed 30 days earlier due to problems I am having with my current handset. Upgrage date is 31 August. They refused to assist with this request - even after I asked them to just make the new contract 1 month longer, or even if I have to pay ...
I have been trying since the 2 Aug 2013 to cancel my contract with Autopage and Port my number to pre paid. It took them 2week to allocate my payment and get to the point where they can port my number. On the 14 Aug my number was ported to pre paid, but since then I was unable to use my number, If ...
I sent my phone in for repairs on 16/07/2013. i was told 4-6 weeks for the service and although i was not happy i had to comply. subsequent calls and emails have yielded NO response from Autopage. One call centre SUPERVISOR said they would look into it and call me back, i wait with baited breath. I ...
I upgraded the contracted i had from a blackberry to samsung s4. Naturally the bis on the account was de-activated. I was unhappy with the s4 so i purchased a blackberry. I then contacted the call centre and asked them to activate the bis, they asked for a letter on the company letterhead with the ...