There is no words on how bad the service is that one receives from Altech Autopage. Finally, I have discovered why the service is so bad. I have send Mr. Boyd Chislett (the MD of Altech Autopage) a few e-mails, with the first one being on 13 August 2013. Till date, he has not responded to anyone of ...
I am still waiting on some kind of assurance on the money that has basically been out my account by this so called company. I have only received a call from an "Elan" stating that they are starting to look into it. It's not freaking rocket science, look at my account - that I have paid ...
YESTERDAY THE 1ST OF SEPTEMBER, MY LINE WAS SOFT BARRED, I COULD NOT MAKE ANY OUT GOIGN CALLS, CALLED THE CALL CENTRE AND ASKED REGARDING THIS AND WAS INFORMED AGAIN THAT THIS IS DUE TO MY CONTRACT BEING NEW.(I HAVE REQUESTED A INCREASE SEVERAL TIMES) I THEN HAD TO WAIT 8HRS FOR MY LINE TO GO LIVE, ...
So on the 20th of August I phoned in to get a sim swap done to a micro sim for a I-phone. I was told that it will be done within 2 to 24 hours. I phoned back twice after that, the 22nd and the 27th. The last call on the 27th I spoke to a lady called Patience. Tomorrow will be 2 weeks and still the ...
On the 17th of July I switched over from MTN to Altech Autopage and that was the worst decision i made, to my surprise I receive an account from Autopage charging me for all data used from 17 July to 29 July I discovered my data bundle were never loaded to my account, I phoned Autopage on the 2nd ...
STILL NO RESPONSE FROM AUTOPAGE! I have been told that this is now being handled by the MD's office and I must not deal with the store. But I haven't received ANY FEEDBACK!!! Booked my phone in on the 24th of July and it is now the 2nd of September! This is UNACCEPTABLE! I refuse to pay my bill ...