It seems that this company is simply UNABLE to get their billing right! I cancelled the 500mb data bundle on my account on the 16th August they day before I was to be billed for the bundle (as advised by the call centre on the 12th) i had to call in twice because the first time I called on the 16th ...
On the 19th of august 2013 I lodged a claim with Autopage for my handset. I was not informed that the process is so lenghty. Its actually not my first claim with Autopage, usually I just go to their head office in Midrand and get assistted on spot. I have been an Autopage client for 10 years now!!! ...
* I have a autopage account * I am on the Vodacom network. * I would like to ad a value added bundle (voice to SMS) no less than 20 calls later and Autopage still has no clue as to what to do. I have spoken to everybody from customer service, technical to believe it or not special needs. Vodacom ...
I have just received an sms stating my account will be suspended for non payment. i have a debit order set up that you should be receiving funds from. my bank statements show you have not even attempted the debit. on top of that i am been charged R91.01 for something that nobody can explain and now ...
The call centre said they would deliver my new iPhone by early this week. Then I phoned Wednesday and they said Thursday or Friday - now I phone (Friday) and they say they are out of stock!!! How do you schedule delivery when you don't have stock?? This is unacceptable for a customer that has been ...
BB 9300, kept on freezing & the speaker was faulty. I took the it to Autopage, Rink St, P.E. on 16 Aug. The branch said their system was better & it would take about 10 days to get repaired.(no loan phone available). Thu 22 Aug, phoned to the branch to follow up, was told it would be ...