I am actually over this and discussed by the customer services, so cross i can drive there and shove the contract 1Sep bill arrived i complained and said sort it out, 2 weeks went by no feedback I followed up - NO FEEDBACK Kept mailing Lucretia to find out whats going on as i don't hear from her. ...
GPRS Charges - I have had an account with Altech Autopage for the past 8 years and this past past year has been nothing short of a nightmare!! I upgraded my phone in July to an I phone, from the day this was done, i have had nothing but problems. It took them two months to get the phone to me, ...
I queried what the latest deals online are because i am interested in getting a new tablet. 3 days later i receive a phone call from someone called Jackie assuring me that she would send through the latest deals that very same day. LOL! their automated response says 24 hours not 72 and counting ...
I have had a cell contract with Autopage for many years now. Recently I tried upgrading and was told that I would have to pay in a huge amount if I wanted a decent phone (e.g Samsung S4 galaxy). I found this unacceptable compared to what competitors offer so I requested that my number be moved to ...
Just called the customer call centre tp enquire about the amount that I have to pay to settle an amount so I can get another phone with you but this dude seem to have a bad morning, please hire proffesional agents. ...
I renewed my contract with Altech on o5 July 2013. This was a Vodacom Smartlight contract for R135 per month. New contract should have been effective from 10 August 2013. On 15 August 2013 new contact was still not effective. After several enquiries I was informed that due some admin error it will ...