I've been with Altech Autopage for many years. I've decided not to renew my contract at the end of the term which is about 3 months ago. I've done this through the call centre each month since expiry including the month's notice, but unfortunately for me I'm still paying the monthly fee. A lot of ...
End Last year 2012 Took out a contract with Autopage Bayside Mall for Cell C, since then have had endless problem with my signal. Went back to them had sim swopped to see it that was problem. Then month later went back to see if softwear needed to be updated then back again to see if settings ...
I bought a cellphone charger at altech cellular, which then broke. The pieces sprung deep in my car dashboard when plugging it into the cigarette lighter socket. The shop refused to exchange it as bits were missing, despite my explaining that the pieces had sprung deep into the dashboard. ...
I just like thousands of other customers have experienced the pathetic service that APC has to offer. I was invoiced for a 500MB data bundle which I did online which was incorrect but was activated none the less. I received the bundle all well and good. The 02nd month (Sept-Oct) I got my statement ...
Autopage at it again. So off to the Ombud I go, it seems as South Africans, we suffer from a legacy of horrendous customer service. One would think as we progress as a nation we would learn how to progress in dealing with each other with due care and respect. Such is the core of good customer ...
I received my new phone from Altech Autopage in July (after waiting since May for a response from the Account Manager wrt progress of my application). I didn't receive the colour phone I wanted but I was happy to accept what I got. Since then, every month I receive an SMS or two telling me that the ...