After being patient and accommodating for 5 weeks, the time has finally arrived to act: On the 8th of September, my wife handed in her water damaged cell phone to the Autopage Cresta Branch. Having insurance, the process should have been quick and painless. The sales consultant has referred us to ...
On the 23-09-2013 my cellphone was collected by courier on Autopage's request for repairs, Signed waybill was received by Autopage on 25-09-2013. Ever since then made phone calls on daily & weekly basis to customer care 0861 23 24 24 as well as complains on their web page trying to find phone ...
Good day. I contacted Autopage Head Office more than a month ago regarding the fact that I would like to change me cell phone number. The person gave me the costs and everything and when I wanted to know what the next step was is was informed that it cannot be done as I apparently have a NUMBER FOR ...
Upgrade on contract. New phone received, broke within 30 days. Phoned client services, said we must take phone to branch in Parkview, Pretoria. We had to wait according to them for a credit note, would take about 5 working days. Handed in on 18/ 09/ 2013. Still waiting for new phone after numerous ...
This is the worst case of administration I have ever experienced. Autopage really need a wakeup call. I phone them and inquire what my account is - they give me a figure that does not balance with the e-mailed statement. I pay the required amount and a week later my phone is suspended because of ...
I contacted Mr Jim Makubjwana to cancel my contract as I am currently under debt review. He asked me for proof of this which I e-mailed him. I haven't heard anything since the 5 of august. Due to his incompetency I am still billed for this account which I cant afford. I haven't even used the line ...