I changed from debit order to eft was told to pay by 15th of each month. On Monday I received SMS of urgent payment due so I called and was told all is ok. This morning my one line was suspended. Immediately despite poor signal whilst traveling I was forced to make a plan to get connected. Sent pop ...
My credit card was changed by FNB. On 4 December 2013 I received an sms from Autopage to inform me that my account would be suspended. I phoned autopage immediately to change the credit card details and to pay the account. My credit card was debited by Autopage on 4 December 2013. I received ...
Over a year ago I spoke to Cynthia Pretorius regarding a complaint that I had regarding my billing and the she confirmed that the correct procedure was not followed. She then informed me that a discount on the total amount will be given and that she would have my name removed on ITC.She was also ...
I RECENTLY UPGRADED MY CONTRACT. I APPROACHED THE AUTOPAGE BRANCH ON 7/11/13 AND ASKED THE CONSULTANT TO ADVISE ME REGARDING LOADING OF DATA ETC . HE DID EXPLAIN BUT WAS CLEARLY NOT SURE OF HIS FACTS, I LOADED 100 MEGS THEN ANOTHER 500 THE NEXT DAY . I WAS MADE TO CANCEL THE 100 TO ACTIVATE THE ...
I have been a long standing client of Autopage, my contract has been running since 2002. I upgraded by contract to a Blackberry Z10 as suggested by the sales consultant. He strongly advised me against an iPhone, as he said it uses a lot of data to do software updates. The problems I have ...
My MasterCard was cloned. Cash was withdrawn in Bangkok by. On receipt of my new card, I contacted Altech (Monday / Tuesday 2/3rd Nov 2013 to advise them that the debit order would not go through and I provided them with my DDA account for the deduction to go off on. This morning 5th Dec, I ...