I have been with Autopage for 12 years, and pay my contract by way of debit order. On 2 December I got an SMS informing me that I owed R287.22 to be paid immediately or my account would be suspended. I checked and saw I never received an account for November by e-mail as has been the norm, so I ...
On the 11 Sept 2013 I upgraded my cell phone contract. I added a 1Gig bundle for data on that day. The data was only activated on the 4 Nov, and that after many calls to the service centre. Data was charged for at out of bundle rates from 11 Sept till 4 Nov @ R2/mb. My service has been suspended 3 ...
I initiated a cellphone contract with Altech in August this year and have never had any peace ever since! I used their contract sim for a week and switched to pre-paid immediately thereafter. I NEVER used the contract sim again. My 1st invoice in September came through with a single additional ...
Firstly I phoned Autopage in midrand to confirm if I can do an upgrade on my VODACOM account... was told yes, drove all the way from PTA east to Midrand, got there... sorry sir we can not??? wasted 1 hour of my time and my money wrt transport and work. at 10am they said they will call me back, at ...
I logged a query on the 29th of November 2013. I wanted to know how it was possible to use 500Mb in 2.5 days. The call centre agent sent the query through to IT stating that I wanted to know why the full amount of data had not been loaded. I was promised feedback via either a call or email within ...
I have noticed a charge of R135.81 plus vat on my December account for GPRS.The contract is supposed to give us 500 MB of data, so how do they get this amount? Surely an sms would be sent if you are over your data usage amount for the contract applicable? On the account, the total data used is not ...