Contacted Autopage Call Centre on the 5th of December @ 17:51 to arrange International Roaming. The agent assured me it is already active on the package that I have and to make sure there is enough money on to use data. Only sms roaming active. Needless to say that when phoning again on the 8th to ...
From the moment I walked into the store i was told to go elsewhere. They did not seem to want my business. I was interested in signing up for a Neotel 3G device & Autopage is a reseller. First I was told it would take a week to approve my application and then they would have to wait for stock. ...
I had my contract upgraded on the 30 November. According to my previous problems, Autopage sent me a email in writing I have 10 days to get an exchange if its a faulty handset. Today, 7 December, the phone had a line on top with funny letters and the screen has lines across it. I went to a shop at ...
I have requested that you cancel the 2Gig recurring data bundle on my account on 21 August 2013 (check ref nr M130821219), but still you have kept it active for another month (September where you only cancelled it at the end of the month) and you have also invoiced me for this 2Gig on 1 September ...
I have written two complaints and still nothing was done to improve my current situation with Autopage! I received a BlackBerry from Autopage and after two months I took it in because of the problems I was having with it. It started giving problems again! I spoke to a few people and heard that ...
Hi I would like to know why it is NOT standard practice for MTN to allow IT'S subscribers to have their unused data bundle balances accumulate on running balance? My opinion is that this practice, is essence, penalises subscribers who do not use up the full bundle in any given month. Regards ...