I sent an email to the address [Email Removed] noted on the website [URL Removed] for complaints, and never received a response. 5 days later I sent another email and have still not received a response. The original complaint is outlined below: Good morning, My car wouldn't start this morning after ...
Our vehicle broke down on our way home from holiday on 03/01/2014 just after two pm with 40 degrees outside no shade and a ine year old son. I contacted AA Roadside Assistance via my FNB Petro Card. I phoned the call centre at 14:20. The agent informed my that they would tow me to Swellendam. The ...
I was promised (on the phone) they would send me an e-mail offering me a 6 month warranty on a battery I bought from them. I never received the e-mail, and the battery failed again (which is why I insisted on the 6 month warranty). They to me. This is a very poor attitude from a company that is ...
My car broke down on Bucchleuch on the N1 South this morning. I called the AA for assistance. The call centre lady was very efficient and professional. She told me that it would take approximately 75 minutes for someone to assist me. Takalani was with me after 15 minutes. It was just the ...
I'm very fond of the AA and how many times they have helped me in the past. So it saddens me to complain about this but my hand has been forced after trying to contact support through their website and failing. Recently I got vehicle insurance through AAInsure, which I cancelled about a month ago. ...
I called an AA tow truck to have my car moved from the airport. I was then told that i would have to pay for a lock smith to open my car, money was deducted from my account. The tow truck driver came and towed my car, without opening the car, and the locksmith did not arrive. The money has not been ...