Hi I've lodged a complaint with Atlas security today, regarding an employee that was extremely rude because he wanted to overtake on a solid line and still swore me. About an hour later I received a call from a guy called Juan (hope this is the spelling) and apologized on behalf of the employee, he ...
I cancelled my contract with Atlas. After the 3months waiting period they still debited my account. I send Liezel Foong an email about that. The next month they debited another months payment. I then send them a fax and they managed to stop the debit order but did not pay me back the 2 months that ...
We bought our house with an alarm, that the previous owners had, we didn't want the alarm. The agent told us the alarm is part of the house, and we didn't need to take over the monthly payment. As the prior owner's brother had the code and access to the house after we moved in, we requested Atlas ...
I had a issue with atlas security regarding the alarm system I have a heart condition and when I install the system I ask the alarm to be connected to the ambulance services as this is the reason i got it the other day i was in east London and my domestic by accident press the panic button i atlas ...
It is safe to say that Atlas Security has no understanding of how armed response works, how their own systems work nor the urgency if the industry they are in... and saying this is the only thing that is safe about Atlas. After two months of struggling Atlas still fails to respond when our alarm is ...
I took out my alarm with Atlas end of Januray. There was another company who offered us a contract with unlimited call outs and free technical service. I was reassured it was the same with Atlas. I would not have signed for a poorer package! Now that we need a technician, I must pay a call out fee. ...