I wanted to return a ring which was past the due date of 30 day money back guarantee. The manager on duty was very unhelpful and very rude. I explained that it was due to an unexpected situation that I could not return the item in time. She said she did not have money to refund me. When I asked ...
I purchased a mens tempo watch on the 30 Nov @ Cpt Airport branch as a gift. I am currently in Durban on holiday and the watch strap broke. I went to the Gateway branch on the 26th dec and spoke to Cristine. I was then informed firstly that i must go to a watch shop and get a new pin put in. I ...
Bought a brand new fossil watch on the 24 th of december (Christmas present) only to open it and guess what it does not work! So take it back and they tell me they have to send it away and it will take 4 to 6 weeks maybe before I get it back! It is brand new did not even wear it! Further moe I take ...
My Police watch was sent in for repairs at the Woodlands Mall on 13 November and the indicated return date was 20 December 2013. On 19 December I visited the store to find out if my watch would be ready on the 20th as indicated on my repair slip. One of the ladies phoned the repair / service centre ...
Usualy this time of the year my husband buys me jewelry but being a big person I have to have my Jewelry adjusted and have to wait till the new year before I can wear it. Nhlahhla went out of her way to get my watch and bracelet adjusted and fitted before Christmas. I just want to say thank you for ...
I purchased a Blackberry phone in August 2013, in November 2013 the phone's Lcd was going grey with lines. Took in back to the store and they send it in for repairs. The manager checked the phone to see for damages and if the phone has been dropped which it did not drop. The phone has been returned ...