I have requested a copy of my latest statement via e-mail Is seems to be usual from Customer Care of TGF not to respond to e-mails. However, this is now a monthly thing that I have to complaint here to get my statements. Any reasons why your advisors not responding to e-mails or not doing their job? ...
Called American Swiss to block my account in June until such time affordability improves. When i called the number 0860576576 to activate my credit i was asked to visit a shop to verify id status. The shop (Elloff street) called the number again and herewith reasons why they cant activate it. ...
I took in my necklace to be fixed, on the day Mia told me it should be about R200 - R250 to be fixed, then when it was time to go get the necklace, the price was R372.00. almost double of what I was quoted, what if I did not have that amount of money to pay??? it seems a bit crazy to quote someone ...
ON THE 4 OF DESEMBER I DID AN APPLICATION FOR AN ACCOUNT ON THE INTERNET AT AMERICAN SWISS.SOMEBODY PHONED ME TO COMFIRM MY INCOME AND EXPENDITURE. SINCE THEN I HAVENT HEARD A WORD.CAN YOU CALL THAT SERVICE IF IT TAKES 12 DAYS TO GET AN ANSWER. ...
From June it is a battle to get the payments I made to reflect on my account. I do pay, always more than my instalment, but it does not show. William at the Menlyn branch help a lot but with the payments for June to August, he said a lot of the customers complained! But the payment form October ...
I went to the woodlands branch in garsfontein. Showed the sales lady the gift in your booklet. She told me she can't sell it because is it keeping it for other customers. ...