About a year ago i bought a ring from american swiss, within two months 3 of the stones fell out. when i took it in to be repaired they fixed it but two months after i got it back two different stones fell out. I then got a ring in december of 2012. 3 weeks ago i had to take it in because the ...
My engagement ring was bought during December last year at the American Swiss store on the Bluff. They informed me that their workshop was closing for resizing and will only be opened after the new year so I then contacted customer service and the lady told me that there is an alternative gold ...
My daughters phone has been in repairs for 3weeks, last week Jackie Van der Heever area manager for american swiss advised me to go to the store and sign papers so they can process the claim for the phone and not at any time did she tell me about R250 access that I need to pay before getting the ...
For the past two weeks, I 've been receiving calls about my account which was only one moth behind, even threat to be listed on credit bereau's. I paid the whole amount this morning at Wonder Park branch and I requested that my account to be closed. I was told it will be closed on the 12th. I don't ...
I have had an account with American Swiss for over 20 years. My account balance has been in credit of R435.00 for the last 6x months. I have sent them numerous emails to close my account and refund my bank account. I was told that I need to show proof of payment before they will refund me. I could ...
I purchased a Fosil watch Sat 03/11/12, then returned it Mon 05/11/12 because it stopped working the previous day. I was very happy when it was exchanged, but no paperwork was filed because it was in perfect condition, and i didnt mind because i was just too impressed. On 21/02/13 i returned very ...