I bought a ring for my wife a year ago, we took it to the store a year later to re-size and we were give a quote for R450 (90 per band) and free cleaning but when I went to fetch the ring we were charged R1974 and we ask why are we now being charged so much, the manager said is because of the ...
I received a phonecall today from tfg's credit department wanting to know when we intend to pay and how much. I argued with the person that it is impossible, as we do our payments every month. I got bankstatements and saw that we paid every month what our tfg statement says. I emailed tfg all the ...
In June/July 2011 I bought a wife a wedding ring at American Swiss (Cape Gate branch) - less than 2 years later, the diamond falls out. We took it into the Tygervally branch, they said that they only cover their products with a 6 months guarantee, so we sent it in for their workshop to quote, the ...
Fossil watched handed in to branch on 16 March 2013 - told it be would ready within six weeks. Went in today - 13 may 2013 - 8 weeks and 2 days later - not ready Store manageress Rochelle phoned repair centre - Jean Paul and Manie passed the buck - usual unspecified problems probably incompetence, ...
I had my engagement ring made smaller at American Swiss Walmer Park branch 29th April 2013. The lady that helped me informed me that it will cost about R 90 for them to make it smaller and will take about 4 working days to do. 5 days later I collected the ring and I was charged R 240.00 - I was ...
American Swiss stop the "press"; there is a new Super Star in town. Her name is Elize Hartman, Manager from your branch at Highveld Mall, Witbank. Her friendliness and commitment to customer service was refreshing to experience. Thank you Elize!! On Sunday, 5th May'13, my husband decided ...