I have been being my jewelery from American swiss, Cresta, for long time and never have they impressed me with their service. I took necklaces to them to send it for repairs and they wouldn't get back to me as promised with a quote to repair it or to say it is there etc, i have had to call them ...
Ought CK watch it fell from dressing table glass cracked took in for repair - quote R2000 want the repair centre number to query this rideculous quote didn't want to give it to me previously repaired a Michelle Herbellain watch - Crystal glass R800 why R 2000 for a normal glass not crystal - ...
My fiance bought my ring at American Swizz, the re-sized the ring and after six months the ring broke and when i went to their store they told me the ring was only guaranteed for six months. About 2 months ago one of the diamonds fell out and once again I toke it in for repairs. This weekend a ...
I had a complaint about buying a ring which was R1000.00 more than in another branch. Martha called me to explain that it had to do with the gold price changing and apologised on behalf of her staff, she requested me to come into the store so she can refund me. I went into the store on Friday ...
My husband bought me a white gold and diamond ring for my 30th birthday in march. 2 weeks ago one of the little diamonds fell out. I went to the store and the Olga said its fine just bring in the diamond certificate and they will replace the ring. I could not find the slip or the certificate. ...
Im so unhappy with the service i have received from them. my husband bought my wedding ring from them early last year (round about june 2012) but i only got to wear it after our wedding of course that was in september 2012.by January 2013, my 'white gold' ring was no longer round but sqaure. i took ...