Took my ring to be sized, I was told it will come after 3 days, when I go its not there yet and they promised to call me back and no one came back to me, after a week I went back and they brought the wrong ring back, the next day I went with my fiance to see the wrong ring and apparently some one ...
Since I posted my complaint on hello peter and received an email stating that the area manager Will contact me I haven't received any correspondence from any of the above. Surely American Swiss have no concern dealing with customer complaints especially regarding false advertising and empty ...
Bought a Tempo watch at American Swiss. The wrist strap broken and I went to American Swiss, Meade street, George. Manager Jo-Ann told me they have to phone Tempo at American Swiss Head office to get one because they don't stock it. It has been 3 weeks now!! No success to get hold of Tempo ...
I purchased a tennis bracelet for my girlfriend. The tennis bracelet was too large so I requested them to remove six stone for which they charged me R 410.00 which I think is a bit exorbitant plus usually jewellers do not charge for alterations if you have recently purchased the item from their ...
After 2 emails and more than a week still no reply to solve a problem/dispute, refer this case to the Ombudsman. THis matter was suppose to be solved a year ago and now still delaying, unacceptable! ...
On the 20th of June I made any error in my payment.instead of paying R400.00 I paid R4000.00.so for the pass week of the 24th june I"ve called the American Swiss group to try and get a refund.cause that my livelihood money. they transfered me to Johnathan of I left massage for him to call me ...