A few weeks ago I contacted Altech Netstar to cancel my contract as my vehicle was written off. I was quoted a settlement amount and was told that it will be debited off my account on the next premium date which supposed to be 1/11/2013. I also requested a cancellation letter which was never e ...
I would like to thank Altech Netstar for such a excellent services I received on Saturday when my car was. Ooh what a services, the car was recovered same day. Thank you very much. Keep up a good work. ...
On the 30th of October 2013 i phoned customer service (0112075006) and i spoke to the lady by the name of Sindisiwe, i wanted her to organise someone to go fit the tracker to my new car which was at the dealership in Hartfield. it was around 10AM at that time and she promised to phone me back.and ...
We bought a new vehicle for my wife in September. Our short terms insurance require that the vehicle be fitted with a tracking system and since my vehicle and my wife's previous car was fitted with netstar systems I again approached them to have the system fitted. I probably should have seen the ...
I fitted a netstar product into my vehicle. My vehicle got written off and I informed netstar. They were supposed to get their units out of the totalled vehicle but ignored my notification. I purchased a new vehicle and wanted to transfer the account to my new vehicle. They asked where the units ...
You have the worst customer service ever. I called your customer care line and they hung up on me after 20 minutes. I made that call on a cellphone. My tracking unit is draining my car battery dead when I turn off my car. None of your service centers will assist. They are all fully booked. Your ...