For the past two day trying to get hold of the call centre and I have spoken to many agent whom they don't know what they are there for. i did speak to a nice lady who advised that she can assist me.for two dam days I cant drive my car due to their tracking device and with no luck I have asked to ...
I contacted Netstar for a tracker. And one of my requirements was that there has to be a App so I can follow the vehicle from my iPhone and iPad. Now after installation the App is not available anymore. If there is no App I need to cancel the tracker and go to Tracker were the rest of my vehicles ...
They installed s device they can not trace on my vehicle but they continue to debit my account. I called and was given a reference number promised to be called, I AM STILL WAITING ...
I have two vehicles fiited with netstar units. both of my cars are not getting signals yet i am paying on a monthly basis. the call centre does not answer calls and i am getting no joy from them. pleasew do NOT ever sign up with netsta ...
Background: I have called the call centre twice yesterday (06/11/2013), the first time waiting for 13 minutes before being cut off and the second time for 15 min before someone answered the call (A), she apparently could not help, then put me through to (B) for whom I also waited over 7 min. ...
I am being billed incorrectly since June 2013, their call centre is a mess, i can't understand how an organisation can allow clients to hold on such long periods. They don't respond to emails. There appears to be a lack of good management. ...