Upon a second weekend visit, during the same month to Alpine Heath, we encountered some really bad service. We then contacted the manager, Shirley Huxtable, to report the bad service received. Shirley offered us a free weekend stay at their resort to compensate for the bad experience we had. We ...
To All at Alpine Heath Resort What a wonderful stay I had with my family over the weekend of the 14 June to 17 June 2013. It was out of this world. The warm welcome we received from the entrance right to the reception and from all the staff was wonderful. My kids had such fun with all the kid ...
From the moment we drove into the resort to the moment we left, the service was consistently great! The activities crew thst looked after the kids were really amazing. I want to thank everyone that was working between the 17th and 19th May as I did not encounter a single person (staff) that did not ...
My husband got a complimentary two night week end stay at Alpine Heath Resort at an Auction. The James Hale Memorial Golf Day 2012. We got it in August, and at that Stage it was their peak season. Our December holiday was booked and we had a cruise booked in January too. Steffi only gave me an ...
I'd like to take this moment to compliment one of the Guest Services personel by the name of Richard (didn't get his surname) who was on duty on Monday morning on the 28/01/2013. My co. Nedbank had been booked in from the 27th for a Leadership Conference and on the morning of the 28th I realised ...