1. I had to open a case with the Ombudsman because no one informed me or included me in the correspondence to get funds transferred from Old Mutual. 2. Consultants reply to emails without reading the email thread and then respond in an insulting and patronizing manner. 3. After giving Allan Gray a ...
Shocking=I send through my proof of residence document=an invoice from Loot that specifes my name, residential address and dated 30 December. The law states that this is a PERFECTLY acceptable form of POR, but this employee Riccardo Carstens I think his surname is has the temerity to tell me that ...
SINCE INCEPTION I HAVE BEEN HAVING SO MANY ISSUES WITH THIS POLICY! FIRSTLY I HAVE NOT RECEIVED ANY STATEMENTS ON THIS POLICY... SECONDLY NO UPDATES HAVE BEEN PROVIDED THIRDLY LOOKING AT MY STATEMENTS I SEE THAT ONE MONTHS PAYMENT HAS NOT BEEN RECEIVED! I AM A PENSIONER I DONT EXPECT TO FOLLOW-UP ...
Yesterday while accessing Allan Gray online I discovered that while I was logged in to the allegedly secure area I was monitored and tracked by an external site, apparently situated in the USA, namely beacon-1 dot newrelic dot com. While Allan Gray is entitled to monitor my connection and login ...
I made the awful decision of relying on Allan Gray to manage getting a tax clearance certificate. Allan Gray, cut copied and pasted on "terms" when they sent me documentation. I am currently stuck, awaiting a decision from FAIS and PFA.I Now SARS has done an audit and says i owe them over ...
The other day at work we were discussing companies which one should and shouldn't use for pension related investments, and one of my colleagues described Allan Gray as a company that makes you feel like you have accidentally got through to a company somewhere in the first world (because we all know ...