I was involved in a car accident on the 26th of July 2013. I reported this accident to Alexander Forbes insurance along with all the paper work. The claim was handled very slowly by Stacey Prost. When ever I called her office line I was informed she was not at her desk to help me and she would call ...
I have been a customer of Alexander Forbes Insurance for a while now, paying my premiums without issue. I am now in a position where I need to claim and I am getting the worst service I have had from an insurance company. I waited 4 days for the claim forms (couldn't download from the net; also had ...
After my previous hellopeter complaint, I was promptly phoned by Candice who apologised profusely and promised to have the policy re-instated. "She misunderstood me." When she wanted to effect a double debit to have the policy reinstated, I mentioned that AF did in fact debit me on the ...
Over the past year to year and a half, I have submitted 3 claims. Two for handbag within 5 months of each other and 1 for the breakin of a campervan. I have had excellent service and results for all 3 claims. They have been dealt with efficiently and speedily with no ifs or buts. Thank you. I will ...
Bumped my car on left side called A. Forbes sent my docs car was assessed & sent to their panelbeaters Premier Autobody Panelbeaters Booysens. Collected my vehicle from 3 quarter tank petrol to empty, 360km driven while being repaired for body damage. Resulting in engine damage of R92, 600. odd ...
I would just like to send a compliment for Karabo E. Makhudu. He assisted me in obtaining an insurance policy with you and I received the most fantastic service from him. His attitude, professionalism and overall mannerism is highly commendable. Even after the sale was made he continues to be of ...