I called Alexander Forbes last month to cancel my policy, as much as I did not take the name of the guy who assisted me, he assured me that the policy was cancelled. I then sent an email to Linda Edwards who was my consultant on the 29 Octoer 13 asking her to ensure that the policy is cancelled and ...
I am surprised that an Insurance company like AF/Guardrisk will rush to collect 5 pages of an affidavit where tow truck drivers falsely accuse me of being drunk. They did not prove that this was the case from police on the scene but also accuse Norkem Park SAPS of covering up for an innocent law ...
First Email sent 11 Nov 2013 after car got broken into on Sat 9 November I have had very poor service from Alexander Forbes. First of all no window could be found and AF told me to try find a window myself and pay for it - I will have to claim it back myself (Problem I have here as the Claims ...
A policy that should have been cancelled was not cancelled and as a result I was billed for this policy from 1 July to 1 November. I was assured that I would receive a refund on the Wednesday of the week I queried this (4 November). When this did not reflect in my account, I followed up only to be ...
I had requested invoices for 3 claims paid as this was nowhere close to what was replaced or fixed, this apparently is confidential I the insured may not see what was paid out on my policy. These inflated claim payments has affected my loss ratio, there is even a claim on their which I did not ...
We were involved in an accident on the 2nd of November, on the 4th we called Forbes in order to register the claim we were sent from pillar to post with just getting a claim form. Eventually when we got one were told we have an outstanding premium. We paid and we're told all is in order by Wesley ...