I filed for a claim as I had water leaking through the wall in my house on 15 July 2013. I duly completed and returned the forms emailed to me by them as well as Plumworld. The assessor and later one of the staff from Plumworld was sent to have a look at the problem. I have telephoned and emailed ...
I am insured with Alexander-Forbes -- an all-encompassing policy. The basic issue is that I requested a reduction in my policy mid-July. They billed me July, August, September for items I repeatedly (many times) asked not to be insured for. My policy should be amended as asked, and I should be ...
I recently moved into a short term rental and placed my belongings in storage as the new house I am moving into is not ready yet. I informed my consultant of this and was asked to fill in a form providing the details of the storage unit and I specified the risk items with me in the short term ...
On the 26 th July I submitted a new insurance claim. I have followed up many times via e-mails or telephone calls. The e-mails are not answered, and when I phone the response is every time he needs to speak to a manager and will come back to me. That never happens. It has been two months since I ...
I instated an insurance policy for my car and home with Alexandra Forbes in April of this year. Since having Philani as my service consultant I have nothing but good things to say about Alexandra Forbes. since instating my policy, I have had several interaction with Philani where I sometimes ...
Aleaxander Forbes refuse to settle my claim for my car that was written-off because they want the result of a blood test which can take 9 months. first off i DO NOT DRINK! they appointed an investigator to look into my claim but her verdict went against me even tho she did not even contact the ...