I booked on line for my family to fly from OR Thambo to Dublin Ireland. Seating arrangements were booked online prior to the trip. Unfortunately I had to return with my son early and had to make changes to two of the tickets on the booking which cost R7000. Air France proceeded to reallocate the ...
Beware paying for on-line tickets through KLM's website. They double charge as in my case to the tune of R27000. Now I have to prove it so that I can get MY money back. Disgusting ...
My wife is flying tonight to Amsterdam with our 7 month old baby. She applied online for a basinet weeks ago, but there seems to have been a problem in the booking system. Anyway, she was told today that there was unfortunately no basinet for the baby to sleep in... but Ashleigh managed to get my ...
My boyfriend and i purchased flights online (KLM website) with a "time to think" option. The very same day we paid for the flights with my card online. a booking confirmation with our confirmed flights were received via email. When arriving at the airport, we were told that the tickets ...
On 17 February 2013 while going through the KLM boarding check at the Schipol Airport for a flight to Jhb, I forgot two Apple iPads at the boarding gate. I reported the matter to the KLM flight attendants who verified that the iPads were found and safe but could not be brought onto the flight as ...
Thank you so much Jessica and Tumi for being such exceptional customer service representatives for Air France, it was a pleasure booking flights with you and I really appreciate all your efforts to make sure my itineraries were exactly as I needed them to be. You balance efficiency and accuracy ...