Thank you so much Jessica and Tumi for being such exceptional customer service representatives for Air France, it was a pleasure booking flights with you and I really appreciate all your efforts to make sure my itineraries were exactly as I needed them to be.
You balance efficiency and accuracy with friendliness and attention to detail, it is such a refreshing change to be respected as a real, human customer rather than just a booking number - well done, you guys ROCK!!!
Thanks again.
Shirley Snyman
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