I will personal like to say that this is by far the worst company I ever had any contact with. I asked them nu meres times to contact me in connection with my policy and no one has even bothered to reply on my emails to them. I send an email to cancel my policy with them and still no response. You ...
My mom had an operation in January and was hospitalised for 6 days. 2 Years ago she had 2 big operations and we had no problem with her claims, she sent in the claims and within 3-4 working days it was paid. This time it's a total different story. We have now since the 26th of February e-mailed the ...
Good Day I logged a claim on 2013-03-12 and till date my claim is not processed. I call the call centre after every three working days and still no joy. The excuse that is being given is that the claim will be forwarded to the senior medical person for review. Dylan took three of my calls and gave ...
To whom this may concern I have logged my case on the 6 March 2013 via fax and then email to ask have they received the documentation i have sent through to them no responses was made to even acknowledge the email, then a week after getting no responses from them i phoned them asking if they had ...
Be warned if you are offered life insurance from AIG. They will take your money quite happily but just hope you never have to make a claim because you will only be able to contact them with great difficulty. The one time I did manage to make contact via their 0800 number (It took me over an hour) I ...
A claim against an insurance for hospital bed occupation is not paid out for an incorrect reason. Making person to person contact to resolve seems not possible. Many attempts were made to contact Chartis through the Agent handling the case (Mr Khan) as well as the supervisor phone number given in ...