Good day, I would like to lodge a complain regarging Case 00328387 RE: ref no: 0221447108 [ ref:_00D708Np7._50070R4sZk: ref ]. I emailed your complaints dept regarding a dispute over a policy and was informed a refund of R388 will be paid back to me. however i have not received that money and i ...
I sent a query in in October and November 2012 and on 11/12/2012 I received a email to say they have received my complaint and are attending to it. I am still waiting and it is now 4 months later. On 8/1/ 2013 I again lodged ther same complaint and still have not heard anything. The last time I ...
After being admitted to hospital in October 2012, I submitted a claim to Standard Bank / Bluebean Card Hospital cover via AIG / Chartis. Several submissions and many telephone calls and empty promises of feedback and answers and apologies for "the call centre has moved" blah blah blah, I ...
I took out the policy in 2011. I was referred and admitted at Midlands Hospital in Pietermaritzburg from the 19/07/2012 to 03/08/2012 for hospitalisation. After discharge from hospital I submitted a claim to Chartis Life for compensation as per their hospital cash back plan policy. They asked me to ...
I received a phone call from "FNB" offering me a cancer policy. The woman who called gave me a summary of the product and asked which option I wanted, the policy sounded good so I asked her to send me the paperwork so I could look over it. She said that if I had any questions I could ask ...
This life insuarence is not good people must refrain from using becouse it does not live up to its promises. I made aclaim in december last year as per claim number74920 till today no payment but they confirmed to have receive all documents.no one phones u if u phone they tell u it with the ...