Its been 2 weeks now and still no one is helping me with a simple query. now i have to pay R800 for a product i cancelled 2 weeks ago but its still showing on account. this is really unfair and unprofessional from a trusted company like like afrihost. ...
I applied with Afrihost to have my ISP service taken over by them. From the word go I had to do all the contacting with Telkom regarding my line, ie, I had to phone Telkom to get my line released so that it can be Migrated. I applied for a 4meg uncapped line. The money was taken from my account for ...
I was approached by Afrihost as part of a major Campaign to sign up for a mobile Internet Solution and have been lead to believe that by paying R 197.00 per month (after buying the mobile modem/ wifi router for R 800.00) I will be getting 10GB of data per month for as. Long as I pay monthly without ...
I've been trying to get hold of Afrihost via the Clientzone, logged 3 support tickets, got no response, tried the live chat and there was also no response, tried calling customer service and no one answers... at one stage I was on the line waiting almost 30 minutes waiting for someone to answer, ...
So after two weeks of me raising the issue with what I thought was the best local ISP (that being Afrihost), my issue is still not resolved. My line speed looks fine but I can't even game online with my 10mbps uncapped bundle (one of the reasons I went with a 10mbps bundle is to be able to download ...
Through September and October I had bad service with Afrihost unable to give me a line speed on my 4gb uncapped line, I decided to then cancel the line and my adsl line. I emailed my confirmation to ensure both the uncapped and adsl were cancelled, on the 30th of October I received an email from ...