Called Afrihost hosting dep this evening around 9pm. Spoke to Francois, who helped me transfer my wordpress website from an old hosting company to them. Landed up calling about 3 more times to help with various errors, as the web address was different from the old one. Blown away by the amazing ...
It is pathetic that the so claimed Afrihost has very bad incompetent service desk consultants that do not know what they are doing. it has been three weeks now since we requested a domain name transfer and they can't just do the right thing, they keep lying to us at the end they are the service ...
Our website disappeared on 3/09/2013. We contacted Afrihost support. Promises were made to re-instate the website hinting the problem was from our side. A month later, numerous calls, hundreds of promises from their side to fix the problem - still no website. Today we contacted the C.E.O. and ...
My experience with Afrihost started really well but this is now going downhill very quick. The recent service is just as bad as Telkom and the attitude of the agents I've been dealing with is terrible. Basic questions regarding their processes and procedures are sidestepped. The responses received ...
I topped up my account at 18h45 the other night as I had reached my cap, by the morning Afrihost reported that I had already consumed about 1 Gb and in reality I had only used a few hundred megs. When I questioned it asking for logs I received a standard answer of install wireshark to check what is ...
Afrihost is an amazing ISP. Excellent service. They answer calls in seconds. Friendly, competent, patient staff. Administration is always on par and billing is always correct. They have even helped me with Telkom queries. Their sites make for easy self management of your account. They just never ...