I posted a complaint against African Bank on the 13th March. I received a call from them on the 16 March with a promise to get back to me to resolve the issue. It is now the 04 April 2013 and since then I have had no contact from African Bank. The gentleman who phoned me about my complaint told me ...
In October 2012 I applied for a loan. It was approved by the System for R108k. When I went to sign - suddenly reduced to R 72k. I did not take this up and I went onto HP and complained. Mediocre reaction - no result. I then (a few months later) re-applied) - this time the system determined that I ...
Right - where to start. I have an African bank loan and an African Bank credit card. I have instructed them to issue debit orders on the last day of each month. HOWEVER since december i have 4 debit orders for each of these two items that are presented on the 15th, the 22nd, the 25, and the 28th of ...
I complain previously about African Bank double debiting me. I look and again this month they have double debit my credit card after i made arraignments with them. I mailed the consultant about 3 times regarding and gave him my bank statement and proof again and he did not respond. I am so tired of ...
I have been a loyal customer of African Bank for the past 7 years. In 2007 I was retrenched and sent African Bank all my documents & as far as I knew that matter had been settled. In 2010 I started working full time and again went to African Bank where I was treated curteously and given loan. ...
Call centre not helpful. Can someone explain to me why when our agreement is that I get paid on the 23rd every month you decide to debit my account on the 22nd when the 23rd falls on a Saturday? This past month my account was debited early and I incurred costs of R74.50 from my bank. It's R14.50 ...