What a frustrating and unprofessional African bank call centre has. Since last week Thursday I have been trying to get a settlement letter from them in order to settle that account, but what a mission. I have been sent from pillar to post and all the incompetent consultants fails to provide the ...
On the 25/03/2013 I was debited from African bank for R3351.00 and again on the 28/03/2013 and when I called them the consultants don't even know how to deal with clients and they don't know what is happening there, I asked for a reversal to which I was told I need to wait for 48 hours, Why should ...
In February I received a call saying that my account is in arrears. When I asked how it is possible as you deduct the debit order from my account every month no one could give me an answer. I then asked for the settlement amount and was told that it is R1 528.92. I gave the instruction to deduct ...
These people knows how to make their money. The charge me an arrears fee on my personal loan with them even though I have a debit order on my account for the same day my salary goes into my account. The debit order on my statement when through on the 25th but they charge me 90 something rand ...
I have an issue with African Bank, i had a loan with them and it was paid of last year December, i even asked them if my loan has been paid off twice at Kempton park branch and they confirmed. However on March the 27th they debited my account again R1117.48 when i asked them they said it was a ...
My mother had, or still has an account with ellerines. Now they work through ellerines when you pay your account. My mother took out a loan to settle all her accounts and my varsity fees. Ellerines was one of these accounts. About three months later she noticed that African bank still deducts a ...