Hi, I paid what I could on my account last week, and I got Standard Bank to email proof of payment to Dipuo Moalusi, but yet, African Bank still phones me every day about 7 times. I also send you (Dipuo) an email last week, stating that I paid, and to get your call centre to stop phoning me, but ...
Firstly, what I find very disturbing is that the above institution as all my contact information yet they call a telephone number that does not belong to me. I am not sure if staff is aware of the NCA and what the laws are around that. on Saturday a agent called my parents home to advise that my ...
It has now been 3 weeks. I was contacted and told that the problem has been sorted out. On Saturday I went to the Festival Mall Branch to re-sign documents, as advised by the Head Office. The lady I was to see Tandeka, was not in. The chap that was there was reaaly confused as he could not find my ...
I sent through a complaint the week before last and I was sent an email response by Dipuo Moalusi at African Bank saying that I needed to send through my insurance claim documents AGAIN (I have sent these through countless times since March) and I also received 2 sms's from African Bank to say that ...
I have a credit card that is outstanding with African Bank; I would like to settle This is very old debt - as I was under debt review. Firstly a few months ago I called asked for settlement on all items that was outstanding; they only gave me settlements for the loans. Which was paid in full the ...
I have been asking for a statement for my account for months now with no feedback. My credit report is still showing that I owe R16000 on a R15000 loan. Even though if I work out how much has been paid back it is way more than R15000. I need a detailed statement showing all transactions on the loan ...